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Implementation Support

Shared Services - Concept Note

Dunstan, D. E

2004

Process Reengineering

The WorldFish Center’s Corporate Services were managed under a strict budgetary regime with high overhead costs and process delivery that was highly regulated by controls at all levels of the centre. The obvious challenge for improvement was to convert a ‘cost-focused’ and “control-driven’ center into a market-driven / customer-focused business unit. Processes needed to be user-friendly and not impede the delivery of core business; the position was that they were prescriptive, laborious and actively
frustrated the seamless process of core business delivery. WorldFish Center’s vision was to create a Shared Services business unit in keeping with modern business philosophy by pooling available resources throughout its business operations to provide services that will dramatically
reduce overheads and streamline work practices.

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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged.

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